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My Account
How do I create an account?
  1) Click the "Register" link at the top left side of our site.
2) Enter your email address and a password.

Then simply follow the prompts to complete setting up your account. View our Privacy Policy for more information.
How do I edit my account information?
  Click the "My Account" link at the top right hand side of our site to edit your account information.
How much is my shipping?
  Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
I forgot my password.
  BigScreenCenter.com has recently upgraded our website software. In order to maintain the integrity of your information, all passwords have been reset. If you cannot currently login with your existing account, please follow the instructions below to reset your password:

Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.
How do I return my product?
  Please click here for more information on returning an item.
I received the wrong product.
  If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.
What is your return policy?
  Please see our Terms & Conditions for complete details regarding our return policy.
When will my order ship?
  Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.